Privacy Policy

1. Introduction

This Privacy Policy explains how Surge (“we,” “us,” or “our”) collects, uses, and protects your information when you use our platform.

We collect the following types of information:

Personal Information: Name, email address, platform handles, and other contact details
Account Information: Login credentials and profile data
Usage Data: IP address, device information, browser type, pages visited, and engagement behavior
Creator Data: Public content and performance stats from connected TikTok, Instagram, and YouTube accounts (with consent)

We use your information to:

Provide and improve the Surge platform
Authenticate & interact with social media platform APIs including TikTok, Instagram, and Youtube
Match creators and brands based on performance data and preferences
Facilitate campaign communication and transactions
Respond to support inquiries
Comply with legal obligations

We do not sell your personal information. We may share it:

With trusted third-party service providers (e.g., hosting, analytics, email delivery)
With campaign partners (brands or managers) when relevant to campaigns you participate in
As required by law or to protect our rights

We use cookies and similar tools to analyze site traffic and enhance user experience. You can control cookie settings in your browser.

We implement security measures to protect your data, but no system is 100% secure. You use the platform at your own risk.

You may access, update, or delete your personal data by contacting us. EU/EEA users may have additional GDPR rights.

Surge is not intended for children under 13. We do not knowingly collect data from children.

We may update this policy from time to time. Material changes will be posted on this page with a new “Last Updated” date.

If you have questions or concerns about this Privacy Policy, email us at: info@surgehq.co